State reliability report · EIA 2024

Power Outages in North Carolina: Duration, Frequency & Backup Planning

North Carolina’s all-event outage duration was far above its value with major events excluded, showing how strongly large events shaped the 2024 statewide result.

Source: U.S. Energy Information Administration, Electric Power Annual Table 11.3.

Annual outage duration

24.0 hours

1,441 minutes of all-event SAIDI per average customer in 2024. Rank: #3 of 51 jurisdictions by duration.

Interruption frequency

1.81 events

Average non-momentary interruptions per customer. Rank: #16 by SAIFI.

Restoration per interruption

795 minutes

Average restoration duration per sustained interruption using EIA’s all-event CAIDI.

Major-event effect

How much did major events change North Carolina’s 2024 result?

EIA publishes reliability both with all events and with major-event days excluded. We calculate the difference between those two SAIDI values.

All-event SAIDI1,441 min
Without major events141.4 min
Derived major-event gap1299.6 min
Share of all-event duration90.2%

Without major events, North Carolina’s SAIDI was about 2.4 hours. The all-event figure was 24.0 hours. This does not mean every household experienced that amount of downtime; SAIDI is a statewide utility-weighted average across reporting customers.

U.S. comparison

How North Carolina compared with the national total

North Carolina’s all-event SAIDI was 136% higher than the U.S. total of 611.3 minutes in the same EIA table.

Its SAIFI was 19% higher than the U.S. total of 1.521 sustained interruptions per customer.

National all-event CAIDI was 401.9 minutes per interruption versus 795.0 minutes in North Carolina.

Backup-planning implication

For North Carolina, a short-outage battery plan and a multi-day storm plan should be treated as two different design cases.

Do not size a battery from SAIDI alone

SAIDI is useful context, but it is not a recommended battery runtime. A home backup system should be sized from the loads you actually need, the outage duration you want to cover and the recharge paths you can depend on.

Build a 24/72-hour load plan →

2024 EIA metrics

North Carolina reliability snapshot

“Without major events” values remove major-event days under the reporting utility’s applicable method.

MetricAll eventsWithout major eventsWhat it means
SAIDI1441.0 min141.4 minAnnual sustained-interruption minutes per average customer
SAIFI1.8121.172Sustained interruptions per average customer
CAIDI795.0 min120.6 minAverage restoration minutes per sustained interruption

EIA reported customer coverage for North Carolina: 96.0%. EIA notes percentages may occasionally exceed 100% because reliability-meter counts and customer-count denominators come from different survey schedules.

What this report can tell you

It shows the statewide scale of sustained distribution interruptions in one calendar year, separates major-event and non-major-event reporting, and makes it easier to compare North Carolina with the national benchmark and other states.

It is useful for understanding why a backup plan needs both stored energy and a realistic recharge strategy.

What it cannot tell you

It cannot predict the next outage at a specific address. Utility territory, feeder design, vegetation, weather, local construction and restoration priorities can produce reliability very different from the statewide average.

Use the state reliability explorer to compare other states and the national study for methodology and full rankings.